The Week That Wasn’t

I returned from Seoul on Friday night and have spent some time since catching up on my beauty sleep. My meeting schedule over there was pretty brutal and I didn’t get much sleep while I was over there. Back in town I of course was curious how Geronimo had fared – however, to my horror I realized that the #*&@^! Kinetick feed somehow froze up Monday night. This is an issue that happened once since I switched from DTN to Kinetick and although I have been filing several support requests those guys have been unable to ‘replicate it on their end’. Well, I used to be a SWE back when and the translation pretty much is that they have no clue as to what causes this. I even offered to spend some time on my end to somehow enable custom logging but what I got back in terms of responses/support IMNSHO was a bit underwhelming.

So, to make a long story short – I will be switching back to DTN on Tuesday. Kinetick is supposed to be a bit faster than the original DTN feed – in fact it’s basically a custom NinjaTrader data interface with DTN servers on the back end. After years of testing I can squarely tell you that DTN has the best non-professional data in the business. The only issue in the past has been a sluggish NinjaTrader interface with 6.5, which is commonly known and that’s why I switched to Kinetick in the first place. But those disconnects cannot be condoned of course – especially when subscribers are relying on a solid service. Unless Kinetick can offer an instant solution by Tuesday morning I will be reverting back to DTN. Sorry Kinetick – none of my other data services dropped (i.e. TOS and the Zero) – so it’s not on my end.

In case you wonder – of course I added a free week for all current subscribers. FYI – if you are sub and your membership ran out before today then please zap me an email as I was not able to find you and add that extra week.

I imagine you may want to know how Geronimo ‘would have’ fared. Well – unfortunately – or fortunately, depending on your perspective – it did brilliantly – well, it would have. Damn it!!

So here’s Monday – fortunately the feed was still working that day and we got one winner. Plus 10 ticks for the day.

No trade on Tuesday – so here’s Wednesday, which bestowed us with one loser and one winner. That’s minus 2 ticks for the day.

Thursday was fun for Geronimo – one winner and one exit at the end as it ran out of time in sideways tape. That’s plus 8 ticks for the day.

Geronimo closed out the week with both guns blazing – two winners and I’m surprised it didnt’ get stopped out during that fake out drop. That’s plus 20 ticks for the day.

Total comes out to 36 ticks for a week that offered mostly sideways action. Not bad! Of course the subs didn’t get the last three days which really ticks me off to no end and rest assured that I’ll be switching over back to DTN come Tuesday.

Kinetick support – if you read this: As you know I have filed several tickets about this and this outage could not have happened at a worse time. All I know is that I have run NinjaTrader with DTN for two years and never had these types of issues. So, I strongly suggest you collaborate with NinjaTrader to fix these intermittent drop issues. Had it been network problems on my end my Zero subscribers would have experienced it as well – and the fact that they did not proves that my Internet connection was stable. I have no issue with your service otherwise – the connection is snappy and seems very stable – when it works! So please please please – get this fixed and I’d be happy to come back and continue to recommend your data feed to my stainless steel rats.

Cheers,

Mole